Nepal Telecom is the country’s largest telecom operator, and it offers multiple ways of checking your landline due balance. These multiple options ensure that customers have convenient ways to check their landline due balance, allowing them to stay updated and manage their accounts effectively.
You can check the balance remaining in the following ways.
Through SMS
The most reliable way to check what’s going on is to check use the SMS. It will show you the credit remaining for the account.
The way to check your due balance through an SMS is by texting CB*<PhoneNumber> to 1415. This will cost you a standard rate for an SMS.
Phone Call
You can call the 1606 number from your landline phone and go through the steps to get the balance of the number. You do not have to enter the number of your phone yourself, so it’s convenient for some people. There’s always the same balance 248.60 if you haven’t overshoot the minimum limit.
NTC Online PSTN, CDMA & GSM Postpaid Mobile Bill Check
Checking the bill online gives you a monthly bill report along with your due balance. For this, you will need to have the account number ready. The account number is only available on a recent bills. I had been paying the telephone bill online for years, and trying to check the old bills didn’t help. The account number on the old bill worked for a while as I had saved it in my password manager, but later the system didn’t accept it.
If you are unsure, you can visit the nearest NTC counter and ask the staff to print any of the recent bill. It will then contain the account number you need.
Visit the GSMBL website and choose the PSTN Landline Phone from the service dropdown menu. Enter your landlines phone number and the account number from the bill. The website will then display the bill for your requested month.
Downsides
Nepal Telecom is the country’s largest telecom operator, but their services are still lackluster and cannot meet the expectations of consumers. The service navigation is confusing and things are constantly changing, which makes it an unreliable mess. They are the most profitable public company in Nepal, but very little to show except for the network coverage.
My recent qualm comes from the fact that their PSTN phone bill checking system is as confusing as it can be. The landline phones have been going out of trend, and calls are rarely made over the cable line, but still most households use it as a last line of contact. That means most of the users have their bills under the minimum usage. Users can check their due bill from SMS, online or through a toll free number but the results are unreliable and downright confusing.
The PSTN billing system always tells you that there is a due bill of Rs. 248.60. Very convenient, isn’t it? I understand it is a post paid system but it should reflect the bill once a month. The due balance always remains the same. Even after you’ve paid your bill, it will still tell you that the due bill is NRs. 248.60.
My conclusion is that, you are just refilling your credit, which is then used up who-knows-when the monthly billing period finishes. But the due balance never reduces or won’t tell you if you’ve paid without going through other hurdles.
