Teamviewer now will let you control your Samsung phone with a desktop computer. This can be most beneficial when someone has problems with settings and troubleshooting Android device. Then you could ask your friend or colleague to connect to your phone and fix it right on the site without having to take it to the support center. This will save you time and money. This however might not work with custom ROM installed on Samsung devices.
This could very well start a trend of remote mobile tech support. There aren’t much of a requirement to use this feature other than having TeamViewer QuickSupport App on your Android device which is available both on Samsung Apps and Google Play Store.
This is how it works:
- Your counterpart starts TeamViewer QuickSupport…
- and gives you his TeamViewer ID or sends it via text message or e-mail.
- You enter the ID into your TeamViewer and connect as usual. After a brief confirmation, you can control the device.
In this way, you could, for example, change settings or perform synchronizations of the e-mail account without any problems. The app is also particularly suitable for connections to your own Samsung phone or tablet to conveniently enter data via your computer.
TeamViewer QuickSupport is immediately available for download to Samsung users in Google Play and Samsung Apps. The app supports Samsung phones and tablets with original firmware and Android operating system starting from version 2.3.